As a customer at Airpixels prints and fine art you have the right of withdrawal. This is valid for 14 days from the time you received the item. The item returned must be unused, in complete original packaging and in undamaged condition.
Always contact us at firstname.lastname@example.org before you return an item and we will get back to you with the address to return the prints. You are responsible for the return cost. Refund of the order amount or cancellation of issued invoice is made by Airpixels prints and fine art within 30 days from the date on which the returned item is received.
If the you have purchased a custom product or a product with a significant custom, such as a limited edition print, you are not eligible for the Airpixels prints and fine art right of withdrawal.
We want you to receive our products in pristine condition. If there is a visible damage on your product that has occurred before the delivery is received, the product can be complained. If it turns out that the product is damaged, you will be reimbursed for shipping costs and will be sent a new product where Airpixels prints and fine art is responsible for shipping.
Please contact us immediately at email@example.com if an injury on the package or product has occurred.