Return & Withdrawal Policy

Right of Withdrawal

As a customer of Airpixels Prints & Fine Art, you have the right to withdraw from your purchase within 14 days of receiving your order.

To qualify for a return:

  • The item must be unused, in its original packaging, and in undamaged condition.

  • You must first contact us at airpixelsmedia@gmail.com to receive return instructions and the return address.

  • Return shipping costs are the responsibility of the customer.

Once we have received and inspected the returned item, we will issue a refund or cancel the invoice within 30 days.

Exceptions – Custom & Limited Edition Products

The right of withdrawal does not apply to:

  • Custom products created specifically for you.

  • Limited edition prints or any items with significant customization.

These products are final sale and non-refundable.

Damaged or Defective Items

We take great care to ensure your prints arrive in perfect condition. If your order arrives damaged or with visible defects:

  • Please contact us immediately at airpixelsmedia@gmail.com with details and photos of the damage.

  • If the product is confirmed damaged, we will cover all return shipping costs and send you a replacement at no additional charge.

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